Design Cost-Effective, People-Centered Engagement Programs

Relationships are—and always will be—at the heart of engagement. Milepost helps you understand and strengthen crucial relationships within your team and with customers through insight-driven research and an iterative design process informed by real time feedback. The result is a tailored program with increased participation, loyalty and satisfaction.


We utilize proven techniques to develop custom solutions rather than bringing pre-packaged answers to the table. We don’t shy away from the hard questions as we seek the best way to connect with your target audience and your team.

  • Market Research
  • Customer Touchpoint Mapping
  • Stakeholder Engagement
  • Team Visioning Workshops
  • Process Mapping
  • Facilitation
  • Strategic Planning
  • Strategic Communications
  • Innovation Labs
  • Messaging & Storytelling
  • Graphic Design & Branding
  • Progress Reporting
  • Facilitated Review & Refinement
  • Vendor Management
  • Leadership Coaching

Our Projects

“Milepost is delightful to work with, they listen and produce results. They took the information given to them and used their background and knowledge of the issue and the industry and wove together a project plan that not only met the need of the agency, but also created a real plan that employees could embrace and take ownership of and make it work. The metrics created to measure the success are real and achievable and provide a clear view to management of what is being accomplished each step of the way." 

– Judy Chipman, Bonneville Power Administration

Our Clients

  • City of Seattle Office of Sustainability and the Environment
  • Green Sports Alliance
  • Northwest Energy Efficiency Alliance
  • Seattle City Light
  • Snohomish County PUD
  • Tennessee Valley Authority
  • The Garrison Institute

Become a Client