Our Insights

How Annual Report Planning is JUST LIKE Holiday Gift Giving!

Reduce stress and apply the rules of gift giving to report planning
Read Post

Making Monsters and Badgering Parents to a Better World

Kids can be a serious force in reducing household energy waste
Read Post

Energy Efficiency: Still the Biggest Bang for the Buck

A good deal of energy waste can be avoided with little sacrifice and simple action.
Read Post

Energy on Demand: Preparing Residential Customers for...

Utilities are considering new solutions around residential billing.
Read Post

Five Challenges of Beneficial Electrification

The latest "surge" in electricity presents challenges for utilities
Read Post

Residents Well Worth the Effort in Multifamily SEM

Yes, there is value in engaging multifamily residents!
Read Post

Beyond the Data: What Office Depot and TVA Learned

Data can be priceless - or worthless, unless companies can see beyond the data to...
Read Post

Mind the Gap: Getting Your Team of Today Ready for the...

Your utility can embrace innovation, adapt more nimbly and work more effectively,...
Read Post

Emerge from the Summer Haze and Finish the Year Strong

The sun is setting on the time left to hit your 2018 targets.
Read Post

SEM for Multifamily Part II

Strategic Energy Management (SEM) for Multifamily: Guess what? SEM Works!
Read Post

Workplace Strategist Joins Milepost

Holly Baird brings expertise in sustainability, wellness, and the built environment.
Read Post

10 Best Practices for Telling Your Story

Effective strategies for telling your story more effectively in 2018.
Read Post

SEM for Multifamily

Strategic Energy Management: Can a proven strategy for the commercial and industrial...
Read Post

Milepost Consulting Appoints New CEO

Sabrina Cowden succeeds Erik Froyd as company's chief, effective September 1
Read Post

From Inc. to SPC

Milepost transitions from Inc. to SPC, deepening our commitment to corporate social...
Read Post

Reporting: Are you getting what you need from it?

Lessons learned on why some reporting efforts fail at driving action.
Read Post

A Search for the Win-Win

Lessons from My Year Exploring a Utility-Led Solution to Low-Income Energy Burdens
Read Post

B-ing the Change

Why It's More Important Than Ever to Be a B Corp
Read Post

Holidays, Family, and Dysfunctional Teams

Holiday time with my family reminds me of my work with dysfunctional teams. Sound...
Read Post

Harnessing the Power of People

Five tips for engaging stakeholders in the success of your program, initiative or...
Read Post

Bad Meetings Killed the Dinosaurs

Meetings. We all have them, but you're probably underestimating just how much time...
Read Post

How to Solicit and Value Employee Input

The single biggest problem in communication is the illusion it has taken place.
Read Post

You're Probably Wrong About Customer Service

Challenge these 4 big assumptions to turn your customers into advocates.
Read Post

Yes, But What Do You Do?

Give more credit to your grout - the bathroom floor will never look the same.
Read Post

Sustainability: Urban Leaders Are Listening

New York, L.A. and Nashville navigate sustainability despite varying priorities.
Read Post

Battling our Water Crisis: Issues and Potential Solutions

What is happening on (and under) the ground and what viable solutions exist?
Read Post

The Evolution of the Utility

Utilities must focus on a service-oriented business model to stay relevant.
Read Post