We help organizations adapt and thrive in a world challenged by environmental and social change

Working across multiple industries, including utilities, agriculture, corporate, government, and non-profit, Milepost offers experience and insight to help you innovate, transform and lead.

Our Strategies


Discover and solve critical operational challenges

Milepost collaborates with companies to view problems through broadened observation using a lens of opportunity rather than constraint – to see around, beneath and beyond silos, shrinking resources, competitors and shifting markets.

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Design cost-effective, people-centered engagement programs

Relationships are at the heart of engagement. Milepost helps you strengthen crucial relationships within your team and with customers through insight-driven research and iterative design informed by stakeholder feedback.

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Develop beautiful, compelling communications

Effective communication is part art, part science. Milepost develops communications strategies, content and visuals that exemplify your brand, engage your audience and drive conversation and action.

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Our Expertise

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Energy Efficiency
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Behavior Change
Icon For Strategic Planning
Strategic Planning
Icon For Building Performance
Building Performance
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Customer Outreach & Engagement
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Change Management
Icon For Food Systems
Food Systems
Icon For Design & Branding
Design & Branding
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Climate Adaptation
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Our Projects

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"The Milepost team is always pushing the envelope to give us creative, fresh approaches that are on the leading edge of industry thinking – even break-through."

- Valued Utility Client

Our Insights

You're Probably Wrong About Customer Service

Challenge these 4 big assumptions to turn your customers into advocates.
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Battling our Water Crisis: Issues and Potential Solutions

What is happening on (and under) the ground and what viable solutions exist?
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The Wicked Simplicity of a Sustainable Built Environment

We can talk our way to sustainability. It's that simple, and that hard.
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Yes, But What Do You Do?

Give more credit to your grout - the bathroom floor will never look the same.
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