We help organizations adapt and thrive in a world challenged by environmental and social change

Working across multiple industries, including utilities, agriculture, corporate, government, and non-profit, Milepost offers experience and insight to help you innovate, transform and lead.

Our Strategies

1

Discover and solve critical operational challenges

Milepost collaborates with companies to view problems through broadened observation using a lens of opportunity rather than constraint – to see around, beneath and beyond silos, shrinking resources, competitors and shifting markets.

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2

Design cost-effective, people-centered engagement programs

Relationships are at the heart of engagement. Milepost helps you strengthen crucial relationships within your team and with customers through insight-driven research and iterative design informed by stakeholder feedback.

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3

Develop beautiful, compelling communications

Effective communication is part art, part science. Milepost develops communications strategies, content and visuals that exemplify your brand, engage your audience and drive conversation and action.

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Our Expertise

Icon For Energy Efficiency
Energy Efficiency
Icon For Behavior Change
Behavior Change
Icon For Strategic Planning
Strategic Planning
Icon For Building Performance
Building Performance
Icon For Customer Outreach & Engagement
Customer Outreach & Engagement
Icon For Change Management
Change Management
Icon For Food Systems
Food Systems
Icon For Design & Branding
Design & Branding
Icon For Climate Adaptation
Climate Adaptation
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Our Projects

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"The Milepost team is always pushing the envelope to give us creative, fresh approaches that are on the leading edge of industry thinking – even break-through."

- Frank Rapley, Tennessee Valley Authority

Our Insights

You're Probably Wrong About Customer Service

Challenge these 4 big assumptions to turn your customers into advocates.
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Battling our Water Crisis: Issues and Potential Solutions

What is happening on (and under) the ground and what viable solutions exist?
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The Wicked Simplicity of a Sustainable Built Environment

We can talk our way to sustainability. It's that simple, and that hard.
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Yes, But What Do You Do?

Give more credit to your grout - the bathroom floor will never look the same.
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